Job Title: Client Discovery Associate (Pre-Sales & Lead Qualification)

Job Title:
Client Discovery Associate (Pre-Sales & Lead Qualification)
Company : Decotales Interior Pvt. Ltd.
Location: JP Nagar, Bengaluru
Full-Time | Salary: Best in the industry / Negotiable for the right candidate
HR Contact: +91 90352 68990

Who Are We Looking For?
Are you someone who loves talking to people, understands what they truly need, and enjoys connecting the right people to the right solutions? At Decotales, we believe every dream home starts with a meaningful conversation. We’re looking for a warm, driven, and curious individual to be the first point of contact for our potential clients.

Key Responsibilities:

  • Engage with Raw Leads: Be the voice of Decotales for those exploring their dream home journey. Call, listen, and understand their interior needs.
  • Qualify Leads with Purpose: Filter and pass only genuinely interested and relevant leads to the design/sales team.
  • Schedule Appointments Seamlessly: Whether it’s a virtual call or a visit to our Experience Center, ensure every meeting is aligned and well-prepped.
  • Follow-Up & Nurture: Stay connected with warm leads, answer queries, and build trust till they’re ready to proceed.
  • Generate New Leads Creatively: From property portals to Instagram DMs, use every channel to find people who need us.
  • Maintain CRM & Reports: Keep accurate records of lead stages, follow-up notes, and appointment schedules.
  • Collaborate with Design Consultants: Ensure a smooth handover of qualified leads for consultations and closures.
  • Be the Reason Clients Choose Us: Set the tone for their experience with Decotales through empathy, knowledge, and clarity.

What Makes You the Right Fit?

  • 1-3 years of experience in pre-sales, telecalling, customer support, or lead generation.
  • Excellent communication & listening skills – you can connect with anyone, genuinely.
  • Comfortable using CRMs, WhatsApp, Google Sheets, and making calls.
  • Fast learner, self-driven, and curious about interiors and customer psychology.
  • Willing to work in a fast-paced environment where growth is the only direction.

Why Join Decotales?

  • You’ll be mentored to think beyond a “job”—and see the big picture.
  • You’ll help people make one of the most emotional decisions of their lives—designing their home.
  • You’ll work with a vibrant team, learn everything about interiors, and grow exponentially.
  • Attractive performance-based incentives and recognition.

Join Us If You Believe In:
Serving with Empathy | Growing with Curiosity | Communicating with Purpose

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